Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet, or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help websites operate correctly, improve performance, remember preferences, and provide information about how visitors use online services.

Some cookies are placed directly by the website you are visiting. These are commonly known as first-party cookies. Other cookies may be placed by service providers that support website functions, security, analytics, advertising, or other online services. These are commonly known as third-party cookies.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them. The length of time a cookie remains active can depend on its purpose and the settings applied by the website or service provider.

Mr Pacho Casino may also use technologies that perform functions similar to cookies. These may include pixels, tags, software development kits, local storage, device identifiers, and other tools. In this policy, the term cookies includes these similar technologies unless the context requires otherwise.

How cookies support the website

Cookies can help us provide a more reliable and convenient online experience. For example, they may help us remember whether a visitor has selected a preference, maintain a secure session, identify technical errors, or understand which areas of the website are useful to players. Cookies do not automatically give us access to information stored on your device, and they do not necessarily identify you by name.

The information collected through cookies may be combined with other information where this is permitted and necessary for a stated purpose. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security, and accessibility of the website. They may be used to help establish a secure connection, maintain a login or account session, remember security settings, prevent fraudulent activity, or route requests through suitable technical systems. Without these cookies, some website features may not function properly.

These cookies are generally required for the website to provide services requested by a visitor. Depending on your browser or device, you may be able to block them, but doing so could prevent pages, account functions, or security features from working as intended.

Functional preference cookies

Functional cookies may remember choices you make while using the website. These choices can include language, region, display preferences, or other settings that make the service more convenient. They are not always essential, but disabling them may mean that you need to make the same selections again during later visits.

Performance and analytics cookies

Performance and analytics cookies may help us understand how visitors use the website. Information may include the pages viewed, the links selected, the time spent on a page, the type of device used, broad location information, browser details, and technical events such as loading errors. This information is generally assessed in aggregated or pseudonymised form where appropriate.

Analytics information may be used to measure website performance, identify areas for improvement, test changes, monitor service stability, and understand general visitor behaviour. Analytics tools should not be used to make the website less secure or to bypass responsible gambling, age verification, identity, or other required controls.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect the website, accounts, and users from suspicious activity. They may assist with detecting unusual behaviour, repeated automated requests, attempted misuse, unauthorised access, or other activity that could affect the integrity of the service. Information collected for these purposes may be reviewed with other security information where necessary.

Advertising and marketing cookies

Where used and permitted, advertising or marketing technologies may help measure campaigns, limit repeated advertising, understand whether an advertisement has been viewed or selected, and present information that may be more relevant to a visitor. These technologies may be operated by third-party providers and may recognise a browser or device across different online services.

Marketing cookies are not required for the core operation of the website. You may be able to reject or withdraw consent for these cookies through the cookie preference tool, your browser settings, or other controls offered by the relevant service. Choosing not to allow marketing cookies should not prevent access to essential website functions.

We may use selected service providers to help operate, secure, analyse, or improve the website. These providers may process information collected through cookies on our behalf or in accordance with their own privacy terms. The types of providers involved may include website hosting services, security providers, analytics providers, technical support services, payment or account technology providers, and advertising or communication platforms.

A third-party provider may set its own cookies or use similar technologies when its service is integrated into the website. The provider may collect information about your browser, device, interaction with the relevant feature, or use of related services. The way a third party processes information is governed by its own privacy notice, as well as any arrangements or requirements that apply to our use of that service.

We do not use cookies to remove or avoid legal, security, age, identity, responsible gambling, or account protection requirements. Cookie information may be disclosed where reasonably necessary to provide the service, protect users and the website, comply with a lawful request, investigate suspected misuse, or meet applicable legal obligations.

Some service providers may process information outside Australia. Where personal information is transferred or made accessible overseas, we take steps that are appropriate to the circumstances and consistent with applicable privacy obligations. Further information about the handling of personal information, including overseas disclosures where relevant, is available in our Privacy Policy.

Information that cookies may collect

• A cookie identifier or similar device identifier.
• Browser type, operating system, device type, and technical settings.
• The date, time, duration, and general pattern of a website visit.
• Pages, features, or content viewed and interactions made on the website.
• General location information inferred from technical data, where appropriate.
• Information about consent choices and cookie preferences.
• Security, performance, and error information relating to the website.

The information collected will depend on the technology involved, your settings, the features you use, and the purposes for which the information is required. We aim to collect and use information that is reasonably necessary for the relevant purpose.

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies, or select individual categories. Your choices may be saved in a preference cookie so that the notice does not need to be shown repeatedly. Strictly necessary cookies may continue to operate because they are needed for core website functions.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies, or receive a warning before a cookie is stored. The steps vary between browsers and devices, so you should check the support information provided by your browser manufacturer.

1. Review the cookie banner or preference centre when it is displayed.
2. Choose whether to allow optional categories such as analytics, functional, or marketing cookies.
3. Use your browser or device settings to delete cookies already stored on your device.
4. Revisit your cookie preferences if you change your mind or use a different device or browser.
5. Consider the effect of blocking cookies before disabling them, as some account, security, or website features may not work correctly.

Deleting cookies does not necessarily delete information that has already been collected by us or a third-party provider. It also does not automatically remove an account, reverse a transaction, end a marketing subscription, or erase other personal information. Separate requests or account controls may be required for those purposes.

If you use more than one browser or device, your cookie choices may need to be applied separately on each one. Some browsers offer privacy settings that send a preference signal to websites. We will consider such signals where required or technically supported, but not every browser signal is interpreted in the same way.

Cookies and account security

If you block or delete strictly necessary cookies, you may be unable to log in, remain signed in, use account features, complete security checks, or access parts of the website. You may also be asked to verify certain actions again. These effects are intended to protect accounts and the integrity of the service rather than to restrict a user's general browser choices.

For your protection, do not share account credentials or allow another person to access your account. Cookies are only one part of our security measures, and you remain responsible for taking reasonable care of your device, browser, and login information.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements, or our privacy practices. The updated version will be published on this page with a revised date where appropriate. We encourage you to review this policy periodically so that you understand how cookies may be used.

If a material change affects the way optional cookies are used, we may provide an additional notice or ask you to review your preferences again where appropriate. Your continued use of the website after an updated policy is published may be subject to the updated practices, except where consent or another legal basis is required.

This policy explains cookies and similar technologies only. It does not replace the Privacy Policy, which provides broader information about how personal information may be collected, used, stored, disclosed, and managed. It also does not change any account terms, responsible gambling information, or other conditions that apply to use of the website.

If you have a question about this Cookies Policy, your cookie choices, or the handling of personal information, please use the available support or privacy contact option provided on the website. Do not include unnecessary sensitive information when making an enquiry.

Your privacy choices in Australia

Australian players may have rights and choices under applicable privacy laws. Depending on the circumstances, these may include requesting access to personal information, seeking correction of inaccurate information, asking questions about its handling, or making a privacy complaint. Any request will be considered in line with applicable requirements, verification procedures, and relevant exceptions.

We take privacy and security seriously. Cookie settings can help you control optional technologies, while our Privacy Policy explains the broader controls and processes that apply to personal information. If you are concerned about a privacy matter, please raise it through the available website support channel so it can be reviewed appropriately.